|
Remote Assistance
Welcome to New England Time Solutions' remote assistance center. This valuable web-based tool helps us solve most issues quickly and efficiently. Remote assistance through this tool requires you to give our support technician permission to access your machine. After the session is complete, all remote access is terminated and leaves your PC secure. This session will use end-to-end 128-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley, and other federal and local legislation.
Please enter your Company Name and the session number provided to you then click "Submit." After you have pressed the "Submit" button follow the prompts to connect to your session.
Call New England Time Solutions' Support Team for a 9 digit session number for connecting to a technician.
System Requirements
- Windows 98, ME, 2000, XP, Vista, Server 2003, or Server 2008
- Broadband connectivity to the Internet (i.e., T1, cable modem, ISDN, or DSL)
During a normal support call to New England Time Solutions, a support representative may direct you to use this tool and will provide you with your 9 digit session number for connecting.
NETS respects your privacy and conducts all support calls in a professional manner.
|